विषय - सूची:
- Overview : signs and pains of maturity -- SHG-bank linkage programme : continuing with consolidation -- Microfinance institutions : coming of age -- The tough classrooms of Karnataka : lessons on customer protection and competition -- Policy environment of microfinance : need for change -- Human resources and capacity building -- Micro-insurance in a macro market -- Technology in microfinance and inclusion -- Financial inclusion -- Future agenda : dealing with challenges of growth.