Reforming public services in India drawing lessons from success : a World Bank report

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Bibliographic Details
Corporate Author: World Bank
Format: Book
Language:Undetermined
English
Published: Sage Publications 2006
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Table of Contents:
  • Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends