Gandhi, M. (2011). Service quality and customer relationships in Indian banking. Himalaya Publishing House.
Chicago-Zitierstil (17. Ausg.)Gandhi, Meenakshi. Service Quality and Customer Relationships in Indian Banking. Himalaya Publishing House, 2011.
MLA-Zitierstil (9. Ausg.)Gandhi, Meenakshi. Service Quality and Customer Relationships in Indian Banking. Himalaya Publishing House, 2011.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.