Katz, E., & Danet, B. (1973). Bureaucracy and the public: A reader in official client relations. Basic Books, Inc.
Style de citation Chicago (17e éd.)Katz, Elihu, et Brenda;Katz Danet. Bureaucracy and the Public: A Reader in Official Client Relations. Basic Books, Inc, 1973.
Style de citation MLA (9e éd.)Katz, Elihu, et Brenda;Katz Danet. Bureaucracy and the Public: A Reader in Official Client Relations. Basic Books, Inc, 1973.
Attention : ces citations peuvent ne pas être correctes à 100%.